PEX Network Update: Enhancing Operational Excellence with Artificial Intelligence

As we move into 2024, the role of artificial intelligence in process excellence and business transformation is more crucial than ever. The PEX Network continues to keep you informed on the latest developments in process and operational excellence, business process management (BPM), and digital transformation initiatives affecting various industries.

Nintex Completes Acquisition of Low-Code AppDev Platform Skuid

Nintex, a leader in process intelligence and automation, has announced the acquisition of low-code application development (AppDev) platform Skuid. The agreement was revealed in December, signifying a strategic move to enhance operational efficiency through artificial intelligence-driven applications.

Skuid enables operational leaders to design and implement business applications tailored to their teams. With this latest addition to the Nintex portfolio, organizations will gain the capability to build and deploy applications without writing code, further streamlining processes and promoting operational excellence.

Unified Data Experience

According to Nintex, the platform will help consolidate data across organizations into an intuitive user experience. This can significantly aid organizations in building case-specific interfaces that are user-friendly for operational leaders. The integration of artificial intelligence will extend the applications to trigger sophisticated workflows, task, and document automation.

Expert Insights

“Skuid has an incredible product that allows customers to build engaging applications for complex business needs using low-code technologies,” stated Niranjan Vijayaragavan, chief product officer at Nintex. By marrying Skuid’s capabilities with Nintex’s process automation solutions, customers will be able to craft comprehensive digital experiences, enhancing efficiency and decision-making.

This acquisition presents a unique opportunity for both companies, and they expect to complete the transaction in the coming weeks, pending closing conditions. The use of artificial intelligence in this context is anticipated to revolutionize how businesses deploy applications, making operational processes faster and smarter.

Global Airlines and Airports Recognized for Operational Excellence

Aviation analytics firm Cirium has revealed its 2023 On-Time Performance Review, showcasing the operational excellence of global airlines and airports. Delta Air Lines emerged as the most punctual airline in North America, while Avianca Airlines secured the title of the most on-time global airline. Minneapolis-St. Paul International Airport was recognized as the best-performing global airport in 2023.

Data-Driven Insights

The report stems from over 600 real-time information sources, which include airlines, airports, global distribution systems, and civil aviation authorities. The commitment to operational excellence underlines the value of leveraging artificial intelligence for data analysis in the aviation sector.

Jeremy Bowen, CEO of Cirium, remarked, “The relentless pursuit of efficiency and punctuality demonstrated by airlines and airports is commendable as we venture into 2024, a year brimming with promise for the aviation sector.” The use of artificial intelligence in analytics has played a crucial role in achieving these impressive results.

Asda Appoints First Chief Digital Officer to Support Digital Transformation

Supermarket giant Asda has appointed its first chief digital officer (CDO), Matt Kelleher, to enhance its digital transformation efforts. Kelleher will be charged with overseeing Asda’s data and ecommerce functions while also leading technology initiatives post the completion of its ongoing transformation project, “Future.”

Embracing Artificial Intelligence

Mohsin Issa, co-owner of Asda, commented on Kelleher’s role, emphasizing the company’s excitement about evolving its use of data and technology. The appointment indicates a strong focus on utilizing artificial intelligence to enhance customer engagement and operational efficiency.

The strategic move aligns with the growing trend of leveraging artificial intelligence in optimizing business processes and improving overall customer experiences. As companies like Asda accelerate their digital journeys, the importance of artificial intelligence remains paramount.

READ: 3 ways process mining accelerates digital transformation

Artificial Intelligence: The Future of Operational Excellence

The acquisitions, appointments, and recognitions we discussed highlight the ongoing evolution in the landscape of operational excellence. Businesses are increasingly focusing on integrating artificial intelligence to streamline their processes and enhance productivity.

Streamlining Operations

The use of artificial intelligence in applications and workflows helps organizations not only improve operational efficiency but also make informed decisions. The ability to automate mundane tasks frees up valuable time for teams to focus on strategic initiatives.

Innovation and Improvement

As industries embrace technological advancements, artificial intelligence will continuously play a significant role in guiding digital transformation efforts. The integration of AI into business operations enhances agility and responsiveness, critical components in today’s fast-paced market environment.

Conclusion

As we look forward to 2024, the developments in process and operational excellence reflect a broader trend of integrating artificial intelligence in various business initiatives. From Nintex’s acquisition of Skuid to the recognition of airlines for their operational achievements, the focus on efficiency and innovation is clear. Companies like Asda are leading the charge in digital transformation, further emphasizing the role of artificial intelligence in shaping the future of operational excellence. The PEX Network will continue to provide valuable insights into these trends, helping organizations thrive in an increasingly competitive landscape.